The Hello Bar is a simple web toolbar that engages users and communicates a call to action.

November 2008

What’s the Right Price for Service?

by Chris Arlen

If you’re buying, or managing, a contract service, this is the big question. Yet it feels more like a riddle than a question. And like a riddle, the answer is simple and [...]

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Software is NOT a Service – It’s a Tool

by Chris Arlen

A client of mine recently signed up for Salesforce.com. Actually, a number of clients are using it already, or are considering it. Salesforce.com is a Customer Relationship Management (CRM) solution. It calls [...]

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More about Scenario-based RFPs

by Chris Arlen

Our recent monthly Revenue-IQ article, Time to Change the RFP Game?, struck home with a number of service contractors and customers. Both sides of service contracts recognized the Request for Proposal (RFP) [...]

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