The Hello Bar is a simple web toolbar that engages users and communicates a call to action.

January 2009

ROI: Facility Services’ Holy Grail

by Chris Arlen

Return on Investment (ROI) is the holy grail for facility services. For managers of in-house departments or contract facility services, showing an ROI would help justify your spend upstairs. Getting budget approval [...]

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Fear is…

by Chris Arlen

Fear is neither bad, nor good, it just is. Today it’s everywhere. Fear is in increasing job losses, vanishing pensions, frozen credit markets, and the worst recession since The Great Depression. Fear [...]

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Self-respect in the Service Role

by Chris Arlen

Rodney Dangerfield‘s “I don’t get no respect” setup his punchlines. The service role can say the same thing that it doesn’t get respect either, but it’s not funny. Janitors, security guards, landscapers, [...]

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