The Hello Bar is a simple web toolbar that engages users and communicates a call to action.

Friday, December 11, 2009

Voice of the Customer in the Buying Cycle

by Chris Arlen

Last week’s post, The Greatest Sales Question, drew numerous reader responses. A number of them were around a common sales issue facing service contractors. Why aren’t customers more (open / responsive / [...]

click to continue → December 11, 2009