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Return on Investment (ROI) is the holy grail for facility services. For managers of in-house departments or contract facility services, showing an ROI would help justify your spend upstairs. [...]

Fear is neither bad, nor good, it just is. Today it’s everywhere. Fear is in increasing job losses, vanishing pensions, frozen credit markets, and the worst recession since The Great [...]

Rodney Dangerfield‘s “I don’t get no respect” setup his punchlines. The service role can say the same thing that it doesn’t get respect either, but it’s not [...]