About Us

Proven Success in the Facility Service Contract Industry

About Us

Proven Success in the Facility Service Contract Industry

Company

Company

Sell More Contracts & Retain the Ones You Want

Revenue-IQ helps you win large contracts more often. Our collaborative engagements combine your customer knowledge with our industry expertise.

As a result, you raise win ratios, revenue, and overall sales capabilities.

F

ounded in 1996 by Chris Arlen, Revenue-IQ clients include many of North America’s top facility service contractors, such as:

  • ABM & Able Services
  • Allied Universal (G4S)
  • Bee-Clean Building Maintenance
  • C&W Services
  • Compass Group Canada
  • Dexterra
  • GDI Integrated Facility Services
  • Harvard Maintenance
  • Heritage Building Maintenance
  • Marsden Services
  • REEF Technologies
  • Securiguard
  • Securitas
  • Securitas Critical Infrastructure Services
  • Service by Medallion
  • Sovereign Commercial Services
  • Star Protection Agency

Download 1-page Overview

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Sell More Contracts & Retain the Ones You Want

Revenue-IQ helps you win large contracts more often. Our collaborative engagements combine your customer knowledge with our industry expertise.

As a result, you raise win ratios, revenue, and overall sales capabilities.

F

ounded in 1996 by Chris Arlen, Revenue-IQ clients include many of North America’s top facility service contractors, such as:

  • ABM & Able Services
  • Allied Universal (G4S)
  • Bee-Clean Building Maintenance
  • C&W Services
  • Compass Group Canada
  • Dexterra
  • GDI Integrated Facility Services
  • Harvard Maintenance
  • Heritage Building Maintenance
  • Marsden Services
  • REEF Technologies
  • Securiguard
  • Securitas
  • Securitas Critical Infrastructure Services
  • Service by Medallion
  • Sovereign Commercial Services
  • Star Protection Agency
  • Yahoo!

Lead Consultant

Lead Consultant

Chris Arlen

Chris Arlen started Revenue-IQ to improve contractors’ sales capabilities and share lessons learned from more than 25 years of consulting with facility contractors. Prior to consulting, Chris was the VP of Sales & Marketing for ABM.

EDUCATION

• MS, Mgmt., Antioch University Seattle
• BA, Cal State Uni of Sacramento

SPEAKING ENGAGEMENTS

• BSCAI annual conventions & various webinars
• ISSA Interclean International convention
• Salt River Project, Energy Efficiency Alliance Conference
• Various client seminars

ADVISORY BOARDS

• Science-Proven Microbial Control®

Chris Arlen

Chris Arlen started Revenue-IQ to improve contractors’ sales capabilities and share lessons learned from more than 25 years of consulting with facility contractors. Prior to consulting, Chris was the VP of Sales & Marketing for ABM.

EDUCATION

• MS, Management, Antioch University Seattle
• BA, California State University of Sacramento

SPEAKING ENGAGEMENTS

• BSCAI annual conventions & various webinars
• ISSA Interclean International convention
• Salt River Project, Energy Efficiency Alliance Conference
• Various client seminars

ADVISORY BOARDS

• Science-Proven Microbial Control®

  • “Chris Arlen helps contractors articulate persuasive proposal narratives that get customers to take action and sign.”

    Marc Collings
    Marc Collings SVP, IFS Division GDI

It’s a privilege to work with industry leaders

Clients

Call to Action

Sales Tips & Selling Narratives

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Call to Action

Sales Tips & Selling Narratives

Subscribe for articles on selling, proposals, & more

Recommended reading

Good Reads

There’s a lot of “How to do something” reading out there, which is perfect if you’re looking to solve a particular problem – mine included “(How to Write a Sales Plan)“.

Then there are books that show us how the world works. They help us understand the behavior of individuals, organizations and consumers. Here are a few of those books (all are affiliate links to Amazon.com).

Made to Stick

Made to Stick

by Chip Heath & Dan Heath

This is one of the best books I’ve come across for quite some time. It’s focused on stickiness, which I connect to persuasiveness and branding. So there are big insights here for selling, proposal writing and marketing.

slide:ology

slide:ology

 by Nancy Duarte

Slide:ology is a great book for slideshow design and graphics. Nancy Duarte’s book provides actionable guidance. This is an absolute required read.

Delivering Quality Service

Delivering Quality Service

by Valerie Zeithaml, A. Parasuraman and Leonard Berry

This is the go-to source for understanding how customers determine service quality. If you want to know how customers fundamentally judge service quality, read about it here.

Permission Marketing

Permission Marketing : Turning Strangers Into Friends And Friends Into Customers

by Seth Godin

Here’s the first recognition of the chase for customers’ attention in an information overloaded world, written in 1999. Today we  still just ignore ads rather than buy as our parents and grandparents might have.

The Long Tail

The Long Tail: Why the Future of Business is Selling Less of More

by Chris Anderson

The Internet made numbers king and The Long Tail followed those numbers to stand a basic business sales tenet on its head: more is no longer better. Selling to the smaller niche markets because there’s more of them out there.

The Fifth Discipline

The Fifth Discipline: The Art & Practice of The Learning Organization

by Peter Senge

While the subtitle addresses the learning organization, it’s an introduction to systems thinking. It takes the “when a butterfly flaps its wings in Brazil there’s a real estate boom in Iceland” idea and makes it rationally understandable.

Competitive Advantage

Competitive Advantage: Creating and Sustaining Superior Performance

by Michael Porter

If there’s only one academic text book you ever read, make it this one. There are two takeaways (among many others) that make this a most important read; the Value Chain and a 5-forces analysis.

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