Cold Calling – Last Question First
When you get a call from someone you don’t know, how long before you know they want to sell you something? Probably within the first five to ten seconds. And that’s a lot sooner than [...]
I, Incumbent
Why would it be a surprise to a current service supplier that their contract is at risk? Forget the fact that the supplier is fully complying with all contract requirements. Never mind that the [...]
